What Shipping Methods Are Available?
Our packages are delivered via PostNL or DHL. For delivery of packages up to 10kg we charge € 6.95. For the delivery of parcels over 10kg we charge € 13.25, with a max of 30kg. Is your order over 30kg? Then you pay € 15.00.
Do You Ship Internationally?
Yes, please contact us for shipping costs at firstname.lastname@example.org
How Long Will It Take To Get My Package?
We strive to deliver your goods as soon as possible. Orders ordered on a working day before 4 pm will be delivered within 2 – 3 working days.
How Can I Cancel Or Change My Order?
Please contact us as soon as possible. Before shipping we are able to cancel or adjust your order.
Do I need an account to place an order?
No, you can order without registering.
How Do I Track My Order?
After shipping you will receive an email with track & trace information.
How Can I Return a Product?
We would be sorry if our products and you do not match, but we understand that this is not always possible. With purchases you have 14 days to change your product or send it back. We will refund the purchase amount to your account within a maximum of 14 days. Shipping costs for returning are for your own account.